Privacy Policy

As HOLISTIC OZONE KOZMETİK LTD. ŞTİ. ("the Company"), we attach great importance to the protection and privacy of our users' personal data. This Privacy Policy explains what data of users visiting our website is collected, for what purposes this data is used, and the rights of data owners.

1. Data Controller

In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by HOLISTIC OZONE KOZMETİK LTD. ŞTİ. , acting as the data controller, within the scope described below.

  • Email: info@holisticozone.com

2. Personal Data Processed

When you use the services we offer through our website, the following data of yours may be processed:

  • Identity Information: First name, last name.

  • Contact Information: Email address, phone number, delivery address.

  • Customer Transaction Information: Order history, shopping cart information, billing information.

  • Transaction Security Information: IP address, website login and logout information, cookie records.

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Managing order processes and delivering products.

  • Providing customer support services and answering your questions.

  • Fulfilling legal obligations (issuing invoices, tax regulations, etc.).

  • You will receive notifications about campaigns, discounts, and new product news (with your consent).

  • Improving our website's performance and personalizing the user experience.

4. Transfer of Personal Data

Your collected personal data will be used to achieve the purposes stated above;

  • To Logistics and Cargo Companies: For the delivery of orders,

  • To Payment Institutions: To ensure payment transactions are completed securely,

  • To Legal Authorities: Data may be transferred to third parties in accordance with legal requirements and official requests.

5. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You can change your cookie preferences at any time through your browser settings.

6. Your Rights as a Data Subject

In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), you have the following rights:

  • Find out if your personal data is being processed.

  • Request information regarding the processing of your personal data.

  • To know the purpose for which your personal data is processed and whether it is being used appropriately for that purpose.

  • Knowing the third parties to whom personal data is transferred, whether domestically or internationally.

  • Requesting the correction of personal data if it has been processed incompletely or inaccurately.

  • Requesting the deletion or destruction of data within the framework of the KVKK (Turkish Personal Data Protection Law).

7. Communication

For questions about our privacy policy or requests under the Turkish Personal Data Protection Law (KVKK), you can contact us via the following email address:

Email: info@holisticozone.com